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Legal notice

 

Pravne informacije (Impressum)

Ovom veb-stranicom upravlja:

EKSC LTD
Brend: Atelje Svetlosti
Registrovana poslovna adresa: 4th Floor, 205 Regent Street, London, England, W1B 4HB
Zemlja registracije: Ujedinjeno Kraljevstvo

Kontakt

E-mail: kontakt@ateljesvetlosti.rs
Veb-sajt: ateljesvetlosti.rs

Napomena: Gore navedena adresa je isključivo administrativna i registrovana poslovna adresa.
To nije adresa za povraćaj, niti fizička prodavnica ili salon.

Povraćaji se prihvataju isključivo na adresu našeg centralnog skladišta, u skladu sa našom Politikom povraćaja i refundacije.

Odgovorno lice za sadržaj

Za sadržaj ove veb-stranice, u meri dozvoljenoj važećim propisima, odgovoran je EKSC LTD (preko uprave društva).

Prihvatanje uslova

Korišćenjem ove veb-stranice i slanjem porudžbine kod Atelje Svetlosti potvrđujete da ste pročitali i prihvatili naše:

  • Opšte uslove poslovanja (Uslove korišćenja)

  • Politiku privatnosti

  • Politiku dostave

  • Politiku povraćaja i refundacije


FREE SHIPPING

We offer free nationwide delivery, reliable and safe, via Serbian Post, to ensure that your order arrives on time and in perfect condition.

MONEY BACK GUARANTEE

After receiving the order, you have 30 days to simply decide whether to keep the product or return it without any problems and get a refund.

Customer support

Customer support is available during business hours for all your questions and order information. Mon–Fri | 09:00–17:00 Weekend | 11:00–16:00

Frequently asked questions

  • Delivery is free for all orders in Serbia — without a minimum amount.

  • As soon as the order is shipped, you will receive an email with a tracking link, so you can follow the delivery in real time.

  • Contact us and you will receive return instructions. The product must be unused , in the original packaging and in the same condition in which it was received.

  • Once we receive and approve the returned package, the refund is processed within 3-5 business days (depending on the bank/payment method).

  • Use the contact form on the Contact page or write directly to: kontakt@ateljesvetlosti.rs